Terms of Use

These Terms of Use (“Terms”) are an agreement between you and Hausbound, LLC, a New Jersey limited liability company (“Hausbound,” “we,” “us”) governing your use of the Hausbound apps and website (hausbound.com) (together, the “Service”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, you may not use the Service.

1. What Hausbound is

Hausbound helps you plan and track home renovation projects: project checklists, budgets, photos and documents, order tracking from forwarded emails, alerts, and optional collaboration with people you invite. Features vary by plan and platform, and we may add, change, or remove features over time.

2. Eligibility and your account

You must be at least 18 years old (or the age of majority where you live) to create an account. You agree to provide accurate information, keep your sign-in credentials secure, and promptly notify us of any unauthorized use. You are responsible for activity under your account. We recommend enabling two-factor authentication in Settings.

3. Plans, purchases, and billing

Free plan. Core features are free, with limits (for example, one project, two room templates, and capped storage).

Hausbound Unlimited is a one-time purchase that permanently unlocks unlimited projects, all room templates, checklist CSV export, and higher storage and document limits.

Hausbound Home and Home+ are auto-renewing subscriptions (monthly or annual). They renew automatically until canceled. Where you bought them decides how billing works:

• App Store or Google Play: billing, renewal, cancellation, and refunds are handled by Apple or Google under their terms. Cancel in your App Store or Google Play subscription settings; deleting the app does not cancel a subscription. Refunds are handled by the store under its policies.
• hausbound.com (Stripe): your subscription renews at the end of each billing period until you cancel in Settings. Cancellation takes effect at the end of the current period. Except where required by law, payments are non-refundable once a period has begun.

Price changes. We may change prices prospectively. For subscriptions, price changes take effect at your next renewal, with advance notice through the Service or the store.

If a subscription lapses, you do not lose your data. Your projects, records, photos, and documents remain accessible; lapsing only limits the creation of new paid-tier content and paid features going forward.

Founding memberships are granted at our discretion, are personal to your account, may not be transferred, and carry the access we describe when granting them; that access is subject to periodic review and may change at our discretion.

4. Your content

“Your Content” means what you put into the Service: photos, documents, notes, budgets, contacts, and emails you forward to your private import address.

• You own Your Content. You grant us a limited, worldwide, non-exclusive license to host, store, process, back up, and display Your Content solely to operate and improve the Service — for example, parsing a forwarded order confirmation into an order record, or generating a thumbnail. This license ends when the content or your account is deleted, except for lawful backups held briefly thereafter.
• We do not sell Your Content, and we do not use the contents of your emails for advertising, as described in the Privacy Policy.
• You are responsible for Your Content— that you have the right to upload it and that it does not violate the law or others’ rights.
• Forwarded email.Your import address is a private credential; forwarding mail to it authorizes us to process that mail as part of the Service. Do not route other people’s mail to it without their permission.

5. Collaboration

If you invite someone to a project (a co-homeowner or a professional), you control what they can access, and you can revoke access at any time. People you invite see project content consistent with the access described in the app. Their use of the Service is governed by these Terms; your arrangements with them (for example, a contract with a contractor) are between you and them.

6. Acceptable use

You agree not to: (a) break the law or infringe others’ rights; (b) probe, disrupt, or overload the Service, or access it by any automated means except interfaces we provide; (c) circumvent plan limits, entitlements, or security controls; (d) misuse the email import system, including sending mail to import addresses that are not yours; (e) upload malicious code; or (f) resell or white-label the Service without our written agreement. We may suspend or limit accounts that put the Service or other users at risk.

7. Third-party links, retailers, and affiliate disclosure

The Service links out to third-party retailers and resources (for example, a product page for something on your checklist). Some retailer links are affiliate links: if you buy through them, we may earn a commission at no extra cost to you. We do not control third-party sites, do not endorse their products, and are not a party to your purchases from them. Product data we display (prices, images, availability) comes from third parties and may be outdated or incomplete — confirm details with the retailer.

8. Important limits of the Service — please read

• Planning guidance, not professional advice. Budgets, cost benchmarks, estimates, timelines, and similar features are general guidance based on published industry data and your inputs. They are not financial, construction, engineering, legal, or safety advice, and real costs and timelines vary. Consult licensed professionals for decisions that matter.
• Permits and codes are your responsibility. Permit-related features are informational and may be incomplete or out of date for your area.
• Alerts are best-effort. Warranty, delivery, return-window, and product recall alerts depend on third-party data and your inputs; they may be late, incomplete, or missing. Do not rely on Hausbound as a safety monitoring service — for recalls, rely on official sources such as CPSC.gov and the manufacturer.
• Professional contacts are not vetted. Saving or being matched with a professional is not an endorsement; evaluate and contract with professionals yourself.

9. Disclaimer of warranties

The Service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that data will never be lost — keep copies of records you cannot afford to lose.

10. Limitation of liability

To the fullest extent permitted by law: (a) we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill; and (b) our total liability for all claims relating to the Service is limited to the greater of US $50 or the amounts you paid us in the 12 months before the claim arose. Some jurisdictions (including some Canadian provinces) do not allow certain limitations; where a limitation is not permitted, it does not apply to you, and nothing in these Terms limits liability that cannot lawfully be limited.

11. Indemnification

You will defend and indemnify us against claims arising from Your Content or your violation of these Terms or the law, to the extent permitted by law.

12. Termination and account deletion

You can stop using the Service at any time and can delete your account in Settings; deletion removes your data as described in the Privacy Policy. We may suspend or terminate accounts that violate these Terms, with notice where practicable. Sections that by their nature should survive (4–11, 13–16) survive termination. Store-billed subscriptions must additionally be canceled through the store.

13. App-store terms (Apple and Google)

If you downloaded the app from Apple’s App Store, the following apply: these Terms are between you and Hausbound, not Apple; your license to the app is a limited, non-transferable license to use it on Apple devices you own or control, as permitted by the App Store Terms of Service; Apple has no obligation to provide maintenance or support; in the event of a failure of the app to conform to a warranty, you may notify Apple for a refund of the app price (if any), and Apple has no other warranty obligation; Apple is not responsible for addressing claims relating to the app (including product liability, regulatory, or IP claims); you represent that you are not in a country subject to a U.S. government embargo and not on any restricted-parties list; and Apple and its subsidiaries are third-party beneficiaries of these Terms with the right to enforce them against you.

If you downloaded the app from Google Play, your use also complies with the Google Play Terms of Service.

14. Changes to these Terms

We may update these Terms. For material changes we will give notice through the Service or by email before the change takes effect; continued use after the effective date is acceptance. The current version always lives at hausbound.com/terms.

15. Governing law; binding arbitration; class waiver

Governing law. These Terms are governed by the laws of the State of New Jersey, excluding its conflict-of-laws rules. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

Informal resolution first. Before starting arbitration, you agree to email customersupport@hausbound.com describing the dispute and give us 30 days to resolve it informally. Most concerns are resolved this way.

Binding arbitration. Except for the carve-outs below, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved exclusively by final and binding arbitration on an individual basis, rather than in court. The arbitration will be administered by a reputable arbitration provider selected by Hausbound, LLC(such as the American Arbitration Association) under that provider’s rules applicable to consumer disputes, before a single arbitrator appointed under those rules. The arbitration will be conducted in New Jersey or, at your election for consumer claims, remotely (by videoconference or on written submissions). The arbitrator’s award may be entered in any court of competent jurisdiction. For claims under US $5,000, Hausbound will pay arbitration filing and arbitrator fees beyond the amount you would have paid to file in small-claims court, unless the arbitrator finds the claim frivolous.

Carve-outs. Either party may (a) bring a qualifying individual claim in small-claims court — in the Small Claims Section of the Superior Court of New Jersey or, where applicable law gives you that right, in the small-claims court where you reside — or (b) seek injunctive relief in court for infringement or misuse of intellectual property or unauthorized access to the Service.

Class and jury waiver. All disputes are arbitrated on an individual basis only — no class, collective, consolidated, or representative proceedings, and both parties waive any right to a jury trial. If the class waiver is found unenforceable as to a particular claim, that claim (and only that claim) shall proceed in court, and this Section applies to all remaining claims.

Mass filings.If 25 or more arbitration demands raising similar claims are filed with the coordination or assistance of the same counsel or organization, the demands will be resolved in staged proceedings: demands will be grouped into batches of up to 50; one batch — selected half by claimants’ counsel and half by Hausbound — proceeds to arbitration first, and no filing, administrative, or arbitrator fees come due on any other demand until that batch concludes. After each batch, the parties will participate in a single global mediation before further batches proceed the same way. Statutes of limitation are tolled for demands awaiting their batch, and a court of competent jurisdiction may enforce this subsection. This subsection is essential to the parties’ agreement to arbitrate; if it is found unenforceable, the remaining demands shall proceed in court rather than in arbitration.

Your right to opt out. You may opt out of this arbitration provision by emailing customersupport@hausbound.com with your account email and a statement that you opt out of arbitration, within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.

Consumer-rights savings. Nothing in these Terms waives consumer rights that cannot be waived under the law of your residence.

16. Contact

Hausbound, LLC
customersupport@hausbound.com

See also our Privacy Policy.